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business telephone systems, business voip system

business voip system, business telephone systems

phone systems / nortel networks
What is VOIP- Hosted VOIP- Hybr id VOIP- Pure VOIP - -Handset Choices

HYBRID VoIP

Siemens HiPath HG1500 VOIP Gateway Card

The HiPath HG 1500 integrated IP gateway transforms any HiPath 3000 system into a fully converged business-over-IP platform that's reliable, feature-rich and affordable. You get "no risk" convergence with the benefits of IP transport and the feature-richness of the HiPath 3000 system. Get the best of both worlds with support for HiPath 3000 systems and next generation applications, networking and work points, for a cost-effective migration path to IP.

HG 1500 provides IP telephone system solution for companies with a medium volume of data traffic.This economical communication solution transforms your telephone system into an effective communication server.

HiPath HG 1500 permits the direct connection of Ethernet LANs to the systems. This makes voice, fax, and data communication possible via the ISDN carrier networkfrom any PC networked via the LAN. HiPath HG 1500 includes an H.323 gateway, which supports standardized voice communication over IP networks (Voice-over-IP).

Depending on the required bandwidth, HiPath HG 1500 makes flexible use of the ISDN lines and LCR intelligence of the telephone system for voice, fax, and data communication. No external routers, no additional servers or ISDN PC cards are required for LAN PCs because the router functionality, firewall functions, and security are already integrated in HiPath HG 1500.

IP over LAN

In summary, IP allows:

IP handsets or PCs with softphones on the data
network
Multiple sites to be linked together to appear as a single network
Centralised applications such as one voicemail, call logger and reception across all the sites
Remote users to log onto the system and operate as if they are office based
Administration of the system over the LAN / WAN

Multiple sites linked by IP

Calls between sites by dialling Extn number
Central Operator and Voicemail
Massive savings over traditional links

Handset Options

OptiPoint 410 entry
The cost-effective entry-level option for Voice-over-IP telephony. optiPoint 410 entry is especially suited to use in common spaces, such as foyers, reception areas or corridors, because it can be wall mounted. This option is CTI- compliant, has just eight function keys and an intuitive user guidance system. Two control keys are provided for adjusting the volume and the ringer. The perfect solution for users looking for no-frills IP telephony and minimal features.

OptiPoint 410 eco+
You can boost your flexibility, save money and minimize administration efforts with the optiPoint 410 economy plus. In addition to the basic services, this model enables the connection of other IP devices, like PC, printer and phones via the integrated 10/100 Base-T mini-switch. With only one LAN cable you can save network resources (one wire to the desk). A connection for earpieces and headsets is also provided, making this the ideal product for workstations subject to a high volume of telephone.

OptiPoint 410 advance
The executive model for environments where high-end equipment is especially valued. The four-line, back-lit LCD display and 19 function keys offer advanced comfort when conducting calls. An adapter slot and a USB master port guarantee connectivity to a wide range of applications and access to all features. Excellent voice quality and the fully duplex speakerphone make optiPoint 410 advance a real pleasure to work with. This offering is complemented by a number of handy extras including optiPoint display module support, a headset connection facility, an integrated interface for up to two add-on devices, and an integrated 10/100 Base-T mini-switch. In addition the optiPoint 410 advance offers standard SIP features, while its optiPoint 410 advance S version supports HiPath 8000 functions.

OptiPoint 410 economy
A high-performance workpoint that offers a wide range of extras and can use all HiPath system features.The two-line alphanumeric LCD display is swivel-mounted and shows the caller's name or number. Twelve function keys and three dialog keys for interactive user guidance support the entire service spectrum. optiPoint 410 economy is suitable for environments with relatively high call volumes, such as hotels, offices and small to medium-sized enterprises that want to take advantage of VoIP and CTI.

OptiPoint 410 standard
Fully duplex, modular, high-end speakerphone - optiPoint 410 standard has everything required for call centers, conference rooms or office workstations with high call volumes. It offers the same features as optiPoint 410 economy in addition to an interface for up to two add-on devices, two adapter slots and a headset. Thanks to the integrated 10/100 Base-T mini-switch, it can be directly connected to the corporate LAN.

Nortel Networks IP Phone 2001
The Nortel Networks IP Phone 2001 is an entry level, single line desktop IP telephone designed specifically for public areas such as lobbies, cafeterias, hallways, and break rooms; or low call traffic locations such as school classrooms and hotel rooms. Standard features include a 802.3af Power over Ethernet, a fully bitmapped 2x24 character display, on hook dialling, listen mode speakerphone, Message Waiting Indication, fixed keys, navigation and soft keys.

Nortel Networks IP Phone 2004
The Nortel Networks IP Phone 2004 delivers traditional business communications in a network controlled by a Nortel Networks Business Communications Manager, Meridian 1, Succession 1000, Succession 1000M or Multimedia Communications Server 5100. The IP Phone 2004 is directly connected to the LAN via a 10/100 BaseT Ethernet connection, offering simplified management and reducing the time and cost associated with moves, adds and changes.

Nortel Networks IP Phone 2002
The Nortel Networks IP Phone 2002 is a standards based, Internet Protocol, desktop telephone that connects directly to the Local Area Network (LAN) via RJ-45 connector. Currently supported on both enterprise and carrier platforms, the display based IP Phone 2002 is ideally suited for moderate call volume users, such as office professionals and technical specialists.

Nortel Networks IP Phone 2007
The Nortel Networks IP Phone 2007 incorporates a 5x7 color touch screen, allowing multimedia presentation support and delivery of converged applications (voice, framed video and data such as customized web content) along with future SIP support via firmware download to the user desktop. Virtual Network Computing technology optimizes content from external application servers in advanced text or graphical format. A USB port supports standard USB mouse and keyboards for simple point and click access/ navigation.

Nortel Networks BCM50 VOIP enabled Phone system

Business Communications Manager 50 is an all-in-one, affordable platform for converged voice and data communications for small to medium business with 3 to 20 stations, yet scalable to serve more than 40. The Business Communications Manager 50 provides advanced capabilities such as robust telephony features, voice messaging and unified messaging, IP networking, Internet access, contact centers with skills-based routing, and IP telephony. With an easy-to-use and highly flexible architecture, the Business Communications Manager 50 enables small sites to benefit from convergence capabilities that were previously only available to much larger organizations.

Affordable converged voice and data, all in one packagePerfect for businesses with 3 to 20 users, yet scalable to serve more than 40 Simple to use,

install, and maintain Robust portfolio of telephony features pre-loaded-more than 200+ in all Simultaneously supports a choice of digital and IP telephone sets

Features & Benefits:

The affordable Business Communications Manager 50, scaled for small sites, comes pre-loaded with hundreds of features and a full suite of integrated applications. As your business grows and its needs evolve, you can activate more capabilities just by entering a key code.

One of the Industry's Largest Portfolio of Telephony Features: More than 200+ in all - lets you process calls with exceptional reliability, efficiency and flexibility. You can be sure that all callers receive prompt, professional treatment. Employees enjoy convenience, productivity and control features that reduce phone tag and frustration. For example, the system can put a call on hold to page a person, who can then pick up the call from any extension.
Voice Messaging: Enables callers to leave important information on a mailbox for a selected user, department or groups of users. The system adds call information, such as calling line ID, time and date of the call and priority level. Employees can record their own personalized greetings and enjoy password-protected access to their messages from anywhere. Mailboxes are virtually unlimited, as the Business Communications Manager 50 provides 100 hours of message storage.
Automated Attendant: Answers calls 24 hours a day with your personalized greetings and routes calls to the right people, departments or voice mailboxes - according to time of day, day of week, holiday schedule and calling line ID. The routing logic can include multiple levels, so callers can self-direct to exactly the right destination.
Unified Messaging: Converges voice, fax and email messages onto users' PCs or laptops, to be managed by one standard application, such as Microsoft Outlook or Exchange. This convenience can be a real time-saver, especially for users with heavy call volume.
Convergence of Services over IP: Supports powerful new e-business applications that improve operations and customer service, cost-effectively extend network services to remote workers, increase portability, simplify moves and changes, and eliminate toll charges for site-to-site calls.
Universal Internet Access: Gives authorized users access to the company intranet or the Internet. Optional security features - such as authentication, encryption, firewall and virtual private networks (VPNs) - provide safe connectivity among business sites and for mobile or home-based employees.
Call Center: Distributes incoming calls among up to 10 active agents or designated employees, to create an order desk, reservations department, customer service group or technical support center. Calls can flow into two queues aligned with agent skills, so callers have an express lane to the right destination, and agents can give the best possible service.
Computer Telephony Integration (CTI): Enables you to use third-party, PC-based applications to control telephone services, such as a click-to-call company directory or automatic screen "pops" of a customer's account status alongside a customer's call. It's simple to activate, set up and manage these applications from any workstation that has LAN or Web access, using a standard management application called Element Manager and "Start up Profile".

phone systems / nortel networks

Siemens HiPath 3000 range

Nortel Networks BCM range

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