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Nortel Business Communications Manager BCM200

The BCM200 is designed for use as a branch office system in a multi-site network or where specialist 'call centre' functionality is required. Capacity for upto 32 users (64 if IP phones included).  

BCM200 - Key Features

  • Digital and IP telephony.
  • Centralised configuration and management.
  • Interactive Voice Response (IVR).
  • Virtual Private Networks (VPNs).
  • Call centre applications.
  • Unified Messaging.
  • Simplified network infrastructure.
  • Integrated firewall and security measures.

BCM200 - Benefits

  • Cost-effective scalability from 10 to 200+ stations using a mix of digital and IP stations.
  • Simplified network infrastructure cuts costs by connecting IP phones over the LAN wiring system, seamlessly extending features to multiple sites through IP connectivity and streamlining network management. IP trunking enables a business to optimize network bandwidth and reduce network costs.
  • Redundancy options , including power, fans and hard-drive, automatically detect failures and switches over seamlessly without any loss of service. This optional feature provides protection where security and reliability are the key drivers to communications systems.
  • Browser-based management simplifies installations, and provides an intuitive, wizards-based method of managing the network from any Web-enabled workstation.
  • Unparalleled telephony features - with the most complete telephony feature offering for small sites, no business has to make compromises on how to process critical customer calls.
  • Full suite of applications - including voice messaging, unified messaging, interactive voice response, multimedia call center and wireless, enable your business to streamline costs, be more productive, and better serve customers.
  • IP Telephony supports powerful new e-business applications that level the playing field with larger competitors, extend network services to remote workers, increase portability, simplify moves and changes, and eliminate toll charges on site-to-site calls.
  • Universal Internet Access for all connected users and workstations, including access to corporate intranets, support for intra-site Virtual Private Networks (VPNs), and remote connectivity for mobile or home users.
  • Unified Messaging allows users to manage all their voice, fax, and e-mail messages from a single application on their multimedia-equipped PC or laptop.

Interactive Voice Response allows businesses to offload routine transaction and customers to access pertinent information 24 hours a day, 365 days a year.

Nortel Networks BCM range

nortel bcm200

Nortel BCM200

'Equipment reccomended is very good.Strongest feature is selecting a limited range of good products from vast range that is available. All the staff who I have had dealings with are very competent.'

- Peter Robbins

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