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Phone Systems

The range of features on modern phone systems is extensive. We assess all the key factors with you. Then implemented appropriately they can significantly aid the running of your business.

These factors include:

  • Number of lines / extensions - we can provide phone systems from 4 users upwards
  • Potential for future expansion and changes
  • Remote working - seamless communication for people who work away from site e.g. at home
  • Cordless [DECT] phones - provide communication for personnel moving around your site
  • Internet based Voice over IP (VoIP) phone systems - to support the next generation of phone systems
  • Call logging - to provide data as to how the system is being used, enabling management of the system
  • Accessories - e.g. specialist headsets for different users
  • Information/Music on Hold - to retain your callers whilst they hold and to advertise your services or promotions
  • Real-time statistics - enable precise control and monitoring of system and costs
  • Voice mail - to take messages for people not available
  • Call centre capability - if your company needs to handle vital incoming calls for technical support or customer services
  • Integration with computers (sometimes called CTI or Computer Telephony integration) - e.g. Dial Out by clicking on your PC screen and Screenpop to identify the incoming caller
  • Voice Recording - to protect your staff and your business; to ensure accuracy of information given and taken; to assist in training

Siemens HiPath 3000 range
The Siemens HiPath 3000 range of phone systems are suitable for businesses with a single office or with several locations.

System size starts with the HiPath 540 with 8 extensions going upto the HiPath 3800 with 500 extensions. Whichever system is suitable for your business you get the same range of features and the same choice of OptiPoint feature phones where the display phones have the easy to use 'OptiGuide' menu with scroll and select keys.

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Nortel Networks Business Communications Manager (BCM) range
Nortel Networks Business Communications Manager (BCM) range build on the well established Norstar phone systems popular in the UK. In particular, existing Norstar users can retain their existing handsets when upgrading to the BCM.

The BCM range is suitable for single offices or branch offices of between 6 and 170 extensions. It is also very good if you have remote or home workers as it comes IP enabled.

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Nortel | Nortel BCM 50 | Nortel BCM 200 | Nortel BCM 400 | Siemens HiPath 3000 | Siemens HiPath 3300
Siemens HiPath 3350 | Siemens HiPath 3500 | Siemens HiPath 3550 | Siemens HiPath 3800
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